[6141] Principal Technician (Digital Infrastructure)

Start date: August 2026
Clearance: NATO Secret or equivalent
Location: Bydgoszcz, Poland

Duties & Role:

1. Systems design
• Follows standard approaches and established design patterns to create new designs for simple systems or system components.
• Identifies and resolves minor design issues.
• Identifies alternative design options and seeks guidance when deviating from established design patterns.

2. Systems integration and build
• Provides technical expertise to enable the configuration of system components and equipment for systems testing.
• Collaborates with technical teams to develop and agree system integration plans and report on progress.
• Defines complex/new integration builds.
• Ensures that integration test environments are correctly configured.
• Designs, performs and reports results of tests of the integration build.
• Identifies and documents system integration components for recording in the configuration management system.
• Recommends and implements improvements to processes and tools.

3. IT infrastructure
• Provisions/installs, configures and maintains infrastructure services and components.
• Monitors, measures and reports on infrastructure load, performance and security events.
• Identifies operational issues and contributes to their resolution.
• Carries out agreed operational procedures, including backup/restore, using supplied infrastructure tools and scripts.
• Carries out agreed system software maintenance tasks.
• Automates routine system administration tasks to specifications using standard tools and basic scripting.

4. Storage management
• Performs regular high-performance, scalable backups and restores on a schedule and tracks offsite storage.
• Implements documented configurations for allocation of storage, installation and maintenance of secure storage systems using the agreed operational procedures.
• Identifies operational problems and contributes to their resolution.
• Uses standard management and reporting tools to collect and report on storage utilisation, performance and backup statistics.

Requirements

Skills, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• Demonstrated experience in the installation, configuration, administration, maintenance and support of enterprise IT infrastructure, including servers, storage systems, virtualization platforms and cloud services.
• Strong knowledge of Microsoft server technologies and core infrastructure services, including Active Directory, Group Policy, DNS, DHCP and identity and access management solutions.
• Proven experience administering and supporting Virtual Desktop Infrastructure (VDI) environments, including deployment, configuration, performance optimization and troubleshooting.
• Experience managing VMware technologies, including vSphere, ESXi, vCenter, Horizon or equivalent virtualization and desktop virtualization platforms.
• Sound understanding of enterprise storage technologies, backup and recovery solutions, data protection mechanisms and disaster recovery processes.
• Experience monitoring infrastructure performance, capacity, availability and security events and implementing corrective actions to maintain service reliability.
• Strong analytical and troubleshooting skills with the ability to diagnose and resolve complex infrastructure, system integration and operational issues.
• Experience planning, executing and supporting infrastructure integration, testing, deployment and operational acceptance activities.
• Knowledge of IT security principles, infrastructure hardening, vulnerability management, patch management and secure system administration practices.
• Experience automating routine administrative and operational tasks using scripting languages and automation tools such as PowerShell or equivalent technologies.
• Ability to develop and maintain technical documentation, standard operating procedures, configuration records and infrastructure support documentation.
• Experience working within highly available, mission-critical or enterprise-scale environments requiring high levels of reliability, resilience and operational continuity.
• Ability to collaborate effectively with multidisciplinary technical teams, stakeholders, vendors and service providers to deliver infrastructure services and projects.
• Strong communication, interpersonal and Customer oriented skills with the ability to provide technical guidance and knowledge transfer to team members and users.

• Relevant professional certifications in Microsoft, VMware, cloud technologies or related infrastructure disciplines are highly desirable.